Getting Started

Setting Up Company Settings
How to set up your company profile, system users and logos Note: Administrator rights are required 1. Click your profile link and navigate to My Com...
Sat, 4 Mar, 2023 at 12:51 PM
Setting up 2FA/MFA
We have added three (3) new multi-factor options to vCIOToolbox including   Microsoft Authenticator Google Authenticator Twilio Authy   To set up ...
Tue, 5 Apr, 2022 at 12:06 PM
Integration setup Docs
vCIOToolbox integrates with many leading PSA and Technology vendors, please note the instructions for each integration listed below: Professional Servic...
Tue, 5 Apr, 2022 at 9:22 PM
User Roles
There are 3 internal user roles and one external user role in the system today.  The roles are defined as follows: Administrator: This role has full acc...
Fri, 3 Mar, 2023 at 8:17 AM
Portfolio User - Setting up customer access to vCIOToolbox
Setting up the Portfolio (Customer) User   Create a user for your customer in the same manner you provide internal users access. Left Menu > Admin >...
Tue, 5 Apr, 2022 at 12:18 PM
vCIOToolbox Customer Workflow
vCIOToolbox Customer Preparation Workflow Document. This document takes you step by step through the vCIOToolbox Workflow process. Workflow Doc
Mon, 5 Aug, 2019 at 12:33 PM
Video - Setup | How to use Global Templates
In this video we discuss our global templates.  You will learn.   How to modify an existing template. How to import and export templates. How to add ne...
Fri, 8 Apr, 2022 at 12:23 PM
Personalization - Set up your user photo
To update your photo 1. Click update my photo 2. Select a photo on your computer and upload If you do not see your photo, refresh your browser...
Mon, 11 Apr, 2022 at 10:29 PM
Set up Enterprise MFA Policy
You can set up MFA for all users following the steps below: Navigate to the QBR module. Then Navigate to Admin > Settings Select System from the s...
Tue, 23 Jan, 2024 at 4:43 PM
Activating a new customer in vCIOToolbox
In order to conduct an assessment in the QBR or GRC modules you will first need to activate your customer.  This can be done in the KAM, QBR, or GRC modules...
Mon, 27 Feb, 2023 at 10:20 AM